Spa Receptionist training
The front desk of the spa is the face of the business. a Receptionist represents the business hence an indepth knowledge of the entire spa business is needed. We will train your receptionist how to efficiently serve clients and represent the company professionally at all times
R
1850
Duration: 1 Day Per Person
-
Public Relations
-
Communication
-
Bookings/Rebooking/doule bookings/no bookings
-
E-mailing
-
Handling complaints and difficult clients
-
Staff relation
-
Booking system training
-
Telephone Etiquette
-
Body Language
-
Inquiries
-
Retailing
-
Handling late arrivals and no shows
-
Customer Service
Spa & Salon